Frequently Asked Questions

A Printable is a digital product sent to you by email for you to print, cut, assemble and use. You will receive an email with the file attached or as a download link. You will then download the product to your computer or storage device. Then print the file on your printer on the suggested paper and follow the assembly directions. You then will have a usable product, like a box, a cupcake wrapper etc. You will NOT receive a tangible good by mail.

Yes! You pay the price listed. There are no additional or hidden fees.

You can use the file unlimited amount of times whenever you like just for the price of the file.

This means that only you the person who purchased the file can use the file. You cannot share it with others or use it to profit with. You may not resell the file or the printed products commercially. You can however use the item with other products that you have for sale. For example: The cupcake wrappers can be used on the cupcakes you are selling, or the gift tags can be used on the products you are selling. They cannot be sold by themselves.

Yes we do! I do ask that you request custom orders on my Custom Order Request Form on my site. This way I have a number of questions to fill out so that I can better answer your question the first time without us having to go back and forth so many times via convo. This way you can get your order faster and more accurately! Custom orders can take 2 weeks or more to complete depending on the order. So please plan accordingly. I BEG of you (envision me kneeling in front of you) DO NOT purchase an item in my shop and then ask to change it. This throws a major wrench in my order filling process and will not be able to fill your order within the listed fulfillment times. Then you will not be happy, and then I won't be happy, and I just really like everyone being happy.

Yes, we do offer printing, cutting, assembling, and shipping of all of the items in the shop. I ask that you request print orders using my Custom Order Request Form on my site. This way I have a number of question to fill out so that I can better answer your questions the first time without having to go back and forth so many times via convo. This way you can get your order faster and more accurately! Print order can take 2 weeks or more to complete depending on the order, so please plan accordingly.

No, While paypal is the processing system that I use, you are not required to have a Paypal account to be able to make payment through Paypal. Paypal will let you securely use your credit or debit card through them with no need to sign up for an account.

Yes, you can pay with E-Check through Paypal. It does however tend to take anywhere from 3 to 10 days for the payment to clear. I will then send the file within 24-48 hours from the time the payment clears when I receive a notice from Paypal. If you need the file sooner than that, please choose a different payment method.

Yes I will provide guidelines and suggestions on how to use the printables. There really isn't just one way to use most of the files. I have seen so many creative ways people have used them that really things are only limited by your imagination. I will make paper type, tool, and assembly suggestions to achieve what I have pictured in the listing. Please also go to my blog at http://www.EverydayPosh.com to see the inspiration boards of what others have done with them to get some really great ideas. Plus, please also send me pictures on how you used them so that I can share that with others out there as well! I will soon have full picture step-by-step directions on my site www.ThePoshEvent.com. Check often as I add new tutorials.

Due to the nature of this product, I do not offer refunds once the file has been sent. If you are truly unhappy with the product please contact me and we will see what we can do to make that smile return to your face.

I am thrilled when my pictures are used by others on their blog, pinterest, websites, news, inspiration boards...etc. I just ask that you give me credit for the picture if you do and please let me know. I am all about cross promotion where I can let others know that you featured something of mine and to check it out. Please do not use the images as your own, or on sites with objectionable material such as but not limited to sites that promote hate, racism, sexism, etc. As the words of the gym coach in the movie "Grease" "let's keep it clean people"

For PDF files you will need Adobe Acrobat Reader. This is usually preinstalled on all computers. If you do not have it or need to update it, you can go to their site www.Adobe.com and download it for FREE! For Microsoft Word Editable Files you will need Microsoft Word. I have saved all of the files in compatibility mode so you will be able to open the files with all versions of Microsoft Word. For some of the Editable files you can also use Google Docs to open and edit them with.

Microsoft Editable Files are pretty neat since you have so many more options this way than with an editable PDF file. You will open the file in MSWord. You will notice that the background design will look faded. This is ok! This is MSWord's way of telling you that the design is in the background. It will print the full color. You will be able to use the provided text boxes in the file to fill in the wording that you would like. You can change the font, the font color, and font size. You can add and delete text boxes to change the layout. And best of all, after all of that work, you can save the file so that you can print when needed. You will NOT however, be able to change the background design. When saving the file, always make sure to give it a new file name so that you do not write over the original template.

For PDF files you will need Adobe Acrobat Reader. This is usually preinstalled on all computers. If you do not have it or need to update it, you can go to their site www.Adobe.com and download it for FREE! For Microsoft Word Editable Files you will need Microsoft Word. I have saved all of the files in compatibility mode so you will be able to open the files with all versions of Microsoft Word. For some of the Editable files you can also use Google Docs to open and edit them with.

No. Since these are instant downloads, the file is already complete and attached to each listing. The system will send these files directly to your email you specified once payment has been completed. If the listing says that it is for a "Black and White Damask Printable Butterfly Place Cards" you will receive the Black and White Damask Printable Butterfly Place Cards. The color will not change. You will have to look in the shop if other colors are available in that item for purchase. We are adding new items and colors all of the time so be sure to check back or contact me directly before purchase.

Once your payment has been processed you will receive your download immediately to the email address you listed with your account. You can also find the download link on your shop account page. Go To > My Orders > Click on the bright pink order number > Scroll down to the name of the file you want to download > Click on the Green Arrow or Name of file that you want to download. The download will start Please make sure that you provided the correct email address. After downloading the files, please be sure to save them to your computer and/or storage device immediately.